Technology Resume
OBJECTIVE: To acquire a telecommunications/IT position with a reputable firm.
WORK EXPERIENCE:
2005-Current United States Coast Guard, (5-year full-time position)
Nationwide – Information Systems Technician
Management Skills
- Managed a team of 4 individuals for 2 years
- Delegated daily tasking to team
- Won team customer service award
- Evaluated team on a bi-annual basis
- Managed remedy ticket queue
- Attended Coast Guard leadership and management training school
Telephony Skills
- Recognition of demarcation points
- Trained on eOn, Nortel, and Avaya telephone systems
- Public Branch Exchange – Moves adds and changes
- Ability to recognize faulty telephony hardware
- Capacity to troubleshoot variety of types of analog and digital circuits
- Trained on VOIP operation
- Attended tower climber training course – qualified up to 420 feet
Network and System Administrator Skills
- Proficient in Cisco Switch and Router installation and configuration
- Talented in administration of users, groups, passwords, and anti-virus
- Knowledgeable in use of, testing and troubleshooting tools
- Knowledge of part ordering process
- Competent in installation, configuration, upgrading and troubleshooting of servers, workstations, and laptops
Premise Distribution Skills
- Knowledge of common safety and cabling design practices set forth in EIA/TIA, UL and ANSI manuals
- Proficient in tracing inter-building cabling using testing equipment
- Skilled in testing quality and function of copper and fiber cables
- Ability to create fiber patch cables with ST, SC, FC, and MT-RJ connectors
- Capacity to splice cables using a variety of techniques
- Competent to deliver cabling intra-building and inter-building
- Highly skilled in punching down category 5e cabling on 66 and 110 blocks
- Educated on a wide variety of horizontal and backbone cabling theories and techniques
- Taught to perform work within a pedestal
Electronics Skills
- Understanding of AC circuits and DC circuits, resistors and transistors
- Corrective and preventative maintenance techniques
Additional Qualifications
- Active secret - security clearance
EDUCATION:
2011 Coastline Community College, Associates of Arts, Computer Systems
2013 Vanguard University of Southern California, Bachelor of Science, Kinesiology
2013 - Current American Military University, Masters in Business Administration
2014 - Current University of Michigan, Doctor of Physical Therapy
